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Customer Care Executive

Work Experience – Should have 2-3 years experience in the Printing & Packaging industry. Compensation: Commensurate with experience. About 20-25K monthly. Job Description: 1. To be responsible to service the requirement of Cartons, Leaflets and Labels of the customer 2. On receipt of Order, need to verify all the specification and parameters and raise an IPO 3. After receipt of order, to confirm the date of dispatch to the customer 4. Need to coordinate within the organization between the respective departments to ensure the order is serviced timely and correctly. 5. Keep the customer and the BDM informed about all the details of the material dispatched 6. Follow up with the customer on the next requirement and raw material planning for the same 7. Initiate any requirements on the customer on developments 8. Follow-up with the customer and BDM for the statutory forms 9. Follow the SOPs laid down for each process and maintain the records as per the requirement.

Job Code: 4050
Expreience: 2-3 years
Salary: 20000
Location: Faridabad
Functional Area: Customer Care Executive
Job Status: Active