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CUSTOMER CARE EXECUTIVE

Customer Care Executive
Experience:- 1yrs - 2 yrs
Salary Package:- Rs. 15,000/- - Rs. 20,000/- monthly.

JOB DESCRIPTION 

ü Respond to customer queries in a timely and accurate way, via phone, email, or chat.
ü Identify customer needs and help customers choose specific yoga programs or services. 
ü Develop, maintain and execute demand generation plans aligned with business goals.
ü Develop a deep understanding of customers,products, services, and the buyer’s journey.
ü Work closely with other departments to build cross-functional cohesion.
ü Create personas tied to specific customer needs and preferences.
ü Collaborate with sales and marketing team to build programs that support sales enablement.
ü Keep records of customer interactions, transactions, comments, and complaints.
ü Support for Social Media Content and Design as per customers’ psychology.

Job Code: 2064
Gender: Female
Experience: 1-2 Year
Education: Graduate
Salary: 20000
Location: SEC-81, FARIDABAD
Contact Person Name: MR. BRIJESH KANDPAL
Contact Person Mobile: 9873749599
Contact Person Email: info@divyaplacement.com